Unparalleled Forklift Service
Have your forklift serviced as quickly as possibly by calling the forklift service pros at Matthai Material Handling. Our factory trained technicians will have the problem analyzed and repaired to the highest standards promptly and professionally. We understand that time is money in materials handling, and no one services forklifts like Matthai Material Handling. Just a few of the reasons so many companies turn to us for their forklift service:
- Our 24 Hour Emergency Service means you can count on us at all hours to keep your forklift fleet moving and productive.
- Our Planned Maintenance Agreements take all the hassle out of ensuring your forklifts are being maintained according to your standards. Avoid costly breakdowns and lost productivity by allowing us to manage your ongoing forklift fleet maintenance. This leaves you to doing what you do best and lets us do what we do best....servicing your lift equipment!
- Full Maintenance Agreements allow you to budget your forklift maintenance with ease. This simple agreements set a monthly cost allowing you to know what your lift equipment maintenance costs are going to be today, tomorrow and next year!
- Our Full Maintenance customers enjoy the convenience and advantage of FREE Utilization and Costing Reports that allow them to see what equipment they're using most, least, and which lift trucks need to be replaced. And it allows them to better forecast their lift equipment needs which takes the guess-work out of planning and budgeting.
- Don't let your forklift batteries and chargers die prematurely. You have spent thousands if not tens of thousands of dollars for these expensive products and you want to get the most out of them with by allowing the pros at Matthai Material Handling to service and repair your lift truck batteries and chargers!
- Is your facility safe? Are you using the right equipment for each job in your facility? Are there processes that could allow you to combine equipment or delete obsolete or low-use lift equipment? Call Matthai Material Handling for our Safety Equipment Inspection or Application Survey and be sure!
Why Matthai Material Handling
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Over the years we've learned "Best Practices" based on feedback from our customers. Below are a few of the top practices that other dealerships don't often subscribe to.
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Dedicated Technician
We assign a Primary Dedicated Technician to your forklift fleet, meaning a new technician doesn't have to become "familiarized" with your equipment and facility at each visit. This allows us to know how your equipment is being used and what "hot spots" are likely to become problems first. This improves your productivity or "up time" and lowers your overall fleet operational costs.
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Direct Access to Your Technician
You will have direct access to your Primary Dedicated Technician. Cutting out the middle-man improves our response to your service needs. Your tech will know what questions to ask BEFORE traveling to your location to be better prepared with necessary tools and parts to get the job done more efficiently. Our response to emergency repairs is LESS THAN 4 HOURS.
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Properly Full-Stocked Service Vans
Your Primary Dedicated Technician becomes more familiar with your fleet over time and has the flexibility to stock the parts needed to reduce the necessity for ordering and waiting on parts. This decreases down-time and improves productivity of your forklift fleet.
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Reduced Breakdowns
We schedule your Planned Maintenance according to your forklift brand's recommended service. This keeps your forklifts in warranty requirements and reduces the likelihood of a breakdown between Planned Maintenance service.
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Matthai Performance Plus Planned Maintenance Program
Let us tend to the regular maintenance of your forklift fleet while you tend to your business. Matthai will track and schedule your regular maintenance based on your forklift hours. Our Performance Plus maintenance program includes a 65 point inspection to keep your forklifts operating at peak performance. A regular maintenance program reduces your fleet costs and improves uptime and your bottom line. With Matthai as your partner, you are assured the very best forklift service in the region.
Read the benefits of a Planned Maintenance Program by Matthai Material Handling.
Matthai Managed Care Maintenance Program
Budgeting your forklift fleet maintenance costs is easy with our Managed Care program. For one fixed monthly rate we handle all the maintenance and repairs on your fleet. We will work closely with you to develop a program tailored to your forklift maintenance requirements and execute it for you. With Matthai Managed Care Maintenance Program the guess-work is taken out of the budget equation, and you can rest assured your fleet is being managed for maximum up time.
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